We do our utmost to ensure your privacy
Every day, Ultramar receives and enormous amount of information from its customers and visitors. We need this information in order to carry out our work and to improve your experience with Ultramar. We are aware that it is very important to you that your personal information be kept private. We deal with that personal information in a very professional manner and in accordance with Dutch law. Maintaining a high level of trust is one of our highest priorities.

NB: Ultramar is not aimed at or intended for those under the age of 16. It is also not allowed to sign up for special offers and/or products that are to be found at Ultramar if you are 16 or younger.

Data collection
You are not required to provide your personal information when visiting the Ultramar website. It is required, however, if you wish to place an order online, if you register in order to receive information or if you wish to contact us. In these cases you will see that the information we require is partly compulsory and partly voluntary. We need that compulsory information in order to be able to help you further.

Apart from the personal information that you provide, we also collect `navigational` information when you use the Ultramar website. This is purely general information, such as type of domain, IP service provider, browser type and IP address. This information is presented to us in the form of general, everyday usage and does not contain any personal information.

We also make use of `cookies` that provide your computer with a unique identity number and that are stored on your computer’s hard disk. Both this number and the cookies are used to identify problems, to assess the effect of our website and to analyse trends. We use this knowledge to maintain the quality of our website and to satisfy our customers’ demands.

Unfortunately, potential safety and privacy dangers are inherent to the nature of the internet and it is impossible to completely guarantee the safety of information transmitted via the internet. However, we do ensure that our webshop is as safe as possible at all times. Ultramar is designed in such a way as to allow the acceptance of orders by web browsers that communicate via Secure Socket Layer (SSL) technology. This guarantees you that all orders placed are completely secure, meaning that it is impossible for you to accidentally place an order via an unsecured connection.

Use and disclosure
Your email address will not be made known, made available or sold by Ultramar to any unrelated third parties unless we are legally required to do so. Or unless, based on our experiences and in good faith, it proves necessary to do so in order to protect either the users of our website or the general public.

We use the information we collect for the processing of your order, the development of our website, and the improvement of our products and services for our customers and visitors to our website. We may also use the information you provide to send you information about new products or items that may interest you via email or post as long as you have not already indicated that you do not wish to receive such information. It is never our intention to inconvenience you with our information; you are free to choose, at any time, not to receive any newsletters or promotional information from  us by clicking on the link that you will find in our emails. Or you can contact us directly at info@ultramar.nl

Should a visitor decide to subscribe to our mailing list, then the information we require will be used to communicate directly with that person and to compose a profile based on geographical location, age and any other information the visitor may see fit to provide. We welcome all ideas, comments and questions as we can use them to develop our services even further. This information will not be used for market research purposes, nor will it be stored with the customer’s registration details.

Contacting us 
If you have any questions and/or comments regarding our privacy policy, please do not hesitate to contact us

WHY ULTRAMAR?

  • Specialist since 1998
  • Recommended by sailmakers
  • 96% recommend us
  • Fast delivery
  • Transport throughout Europe
  • Experienced staff
  • Large network Collection points
  • Specially developed products
  • Safe for every type of fabric
  • Also for cotton tents
  • Mold and mildew removal
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